Day before Conference // September 29, 2019

19:00 Welcome Cocktail
for all those who already arrived (free drink/voucher at bar)
Esmeralda Bar, Nedre Langgt. 26c, Tønsberg

1st Conference Day // September 30, 2019

University of South-Eastern Norway (USN), Vestfold Campus (Room C2-131)

8:30 Meeting at the Thons Brygge Hotel in Tønsberg
(Contact Tove B. +47 9054 3668)
Transportation is organized by bus

9:00 Conference Registration
Registration Desk
9:30 Conference Opening // Introductory Speech
Rune Hogsnes, County Mayor, Vestfold County
9:45 Welcoming Speech
Stephan Böhm, Peerayuth Charoensukmongkol, General Chairs
10:00 Organizational Notes by Local Hosts
Lasse Berntzen, Tove Bøe
10:15 Coffee Break
10:45 Keynote on Digitization of Retail Trade
Richard Reinsberg, University of South-Eastern Norway
11:00 Paper Presentation: Factors Affecting Customer Satisfaction - A Gender Perspective
Tove Bøe
11:20 Paper Presentation: Online Shopping Intention of International Students in Thailand - An Empirical Study
Sumaia Farzana
11:40 Paper Presentation: Understanding The Role of Artificial Intelligence in Digital Startups - A Conceptual Framework
Ingrid Sundbø
12:00 Lunch at University of South-East Norway
13:00 Paper Presentation: Chatbots in Applicant Tracking Systems - Preliminary Findings on Application Scenarios and a Functional Prototype
Stephan Böhm
13:20 Paper Presentation: Chatbots for Recruiting - Empirical Study of Requirements for Recruiters
Judith Eißer
13:40 Paper Presentation: Usage of Customer Reviews in Online Shopping - Analyzing Characteristics of Customer Reviews
Saskia Kräuter
14:00 Coffee Break
14:30 Panel Session on E-Business and Innovation “Differences in Innovation Culture: Scandinavia, Central Europe and Asia – what is different and what can we learn from each other?”
Lasse Berntzen, Peerayuth Charoensukmongkol, Stephan Böhm, Zhongwu Li
15:10 Coffee Break
15:40 Paper Presentation (Work in Progress Track): An Analysis of the Important Factors Affecting Customer Satisfaction and E-Loyalty in Thai E-Commerce
Pongpipat Pongton
16:00 Paper Presentation (Work in Progress Track): Research on The Development of Mobile Payment in Rural Areas of China via Inclusive Finance in Case of Three Countries and One Small Town of Guangxi Zhuang Autonomous Region
Zhongwu Li
16:20 Wrap Up
Lasse Berntzen, Stephan Böhm
16:45-18:30 Free Time on Your Own
18:30 Walk to Dinner Location from Thon Brygge Hotel, Tønsberg

Conference Dinner
Tollboden Spiseri, Nedre Langgate 38, Tonsberg 3126, Norway

Picture source: with permission by Tollbodenspiseri

23:00 Walk to the Hotels

2nd Conference Day // October 1st, 2019

University of South-Eastern Norway (USN), Vestfold Campus

9:00 Coffee and Opening
Lasse Berntzen and Stephan Böhm
9:10 Keynote on Vestfold E-Business Ecosystem
Espen Jensen, Director Marketing & Sales, Gurusoft AS
9:40 Paper Presentation: The Role of Parents in Making Children's Use of Media Screen Time more Worthwile
Saif-Ur Rahman
10:00 Paper Presentation: Social Media Marketing Communication and Social Media Business Performance - Do Firm Age, Social Media Business Experience, and Presence of a Physical Store Matter?
Peerayuth Charoensukmongkol
10:20 Paper Presentation: How Mobile Do You Go - A Study of 5 News Media Start-Up Cases in Portugal
Miguel Crespo
10:40 Coffee Break
11:00 Paper Presentation: The Implications of the Espoused National Cultural Dimension of Masculinity on the Technology Acceptance of E-Learning - A Call for an Updated Measurement of Masculinity
Bastian Eine
11:20 Paper Presentation: Big Data and Analytics in Electronic Commerce
Lasse Berntzen
11:40 Paper Presentation: An Integrated Model for Customer's E-Loyalty - An Evidence from Online Shopping in Vietnam
Bui Nhat Vuong
12:00 Lunch at University of South-East Norway
13:00 Paper Presentation: Mobility-as-a-Service (MaaS) - Intermodal Mobility Bundling and Packages in Urban Areas
Ulrike Stopka
13:20 Paper Presentation: Analysis and Visualization of Travel Blogs By Means of NoSQL Techniques - Set Up and Results
Thomas Barton
13:40 Coffee Break
14:00 Paper Presentation: Easy Access? The Usability of the Payment Processes For Paywalls on Newspaper Websites and the Online Kiosk Blendle - A Comparative Analysis
Barbara Brandstetter
14:20 8 Ways to Launch a Successful Platform
Kim Normann Andersen
15:00 Vestfold Campus Tour
Lasse Berntzen
16:00 Walk/Transfer to Museum and Dinner Location

Social Event and Dinner (The Viking Spirit - Guided Tour and Dinner)
Midgard Viking Centre, Birkelyveien 9, 3182 Borre
Tønsberg is the oldest city in Norway with its foundation rooted in the history of Viking culture and heritage. In our social event, we will visit a Viking village in Borre and conclude the conference with a joint dinner at a location nearby.

Picture source: with permission by Midgard Vikingsenter

This is the preliminary workshop program, which may be subject to changes according to the still pending registrations. It will be adapted according to the registrations of at least one of the authors of the accepted paper submissions.